Pets are treasured family members for many Palm Beach residents, but they can also leave unsightly messes, especially on valuable area rugs. Accidents can cause deeply embedded odours, visible staining, and even long-term fibre damage if not addressed properly. Oriental Rug Care-Stuart specialises in professional pet odor and stain removal, providing top-tier cleaning services tailored to delicate rugs in Palm Beach, Florida.
Our team has decades of experience working with Oriental, Persian, antique, and modern rugs, so we understand the unique challenges of removing pet urine, stains, and associated odor. Unlike basic surface cleaning or over-the-counter sprays, we employ advanced techniques that remove stains at the molecular level while restoring the freshness and integrity of your prized rug.
Understanding the Impact of Pet Accidents on Area Rugs
Pet urine is more than just a surface issue; it penetrates deep into rug fibres and even the rug’s foundation. As urine dries, crystals and salts form, causing long-lasting odours and staining. In humid climates such as Palm Beach, the problem can worsen as moisture reactivates odor-causing compounds.
Furthermore, when left untreated, pet stains can:
- Discolour natural fibres, such as wool and silk.
- Create mildew or bacterial growth in the rug backing.
- Degrade fibre structure over time.
- Reduce the value of heirloom or antique rugs.
For these reasons, professional rug cleaning and odour removal are required following pet-related accidents.
Our Specialized Pet Odor and Stain Removal Process
At Oriental Rug Care-Stuart, we do more than just mask odours; we completely neutralise and eliminate them. Our process is intended to target the source of contamination while using industry-leading solutions that are safe for your pets and your home.
Step 1: Pre-Inspection and Fiber Testing
We begin by thoroughly inspecting your rug to identify all affected areas. We use black light technology and moisture sensors to detect urine contamination, even if it is not visible to the eye. We also test the rug’s fibres and dyes to determine the safest cleaning agents.
Step 2: Dusting and Dry Soil Removal
Before we begin wet cleaning, we use specialised rug dusting equipment to remove dry soil, hair, and dander. This ensures that abrasive particles do not interfere with the cleaning procedure.
Step 3: Pet Urine Pre-Treatment
Our team uses an enzymatic solution to break down the salts and crystals found in pet urine. This step is critical for neutralising odours at their source, not just on the surface.
Step 4: Submersion Cleaning or Controlled Hand Washing
Depending on the rug’s type and construction, we either completely submerge it in a cleaning bath or carefully hand-wash it with pH-balanced detergents. This allows for deep penetration, removing urine residue from the rug’s foundation.
Step 5: Stain Lifting and Spot Treatment
We use safe and effective stain removers that target protein-based stains such as urine, faeces, and vomit. Our technicians are highly skilled at minimising discolouration while preserving the rug’s fibres and dyes.
Step 6: Neutralizing and Rinsing
Following stain and odour treatment, we thoroughly rinse the rug to remove all cleaning agents and contaminants. This leaves no residue and restores the rug’s original softness.
Step 7: Controlled Drying
We dry your rug in a humidity-controlled environment to avoid mildew and shrinkage. We also groom the fibres to restore their texture and alignment.

Why Choose Oriental Rug Care-Stuart in Palm Beach?
Palm Beach homeowners deserve a rug care specialist who understands the delicate balance between preserving fine craftsmanship and achieving effective cleaning results. At Oriental Rug Care-Stuart, we provide exactly that. With our team’s attention to detail, we’ve gained the trust of families throughout the area.
Here’s What Sets Us Apart:
- We specialise in pet stain removal and odour treatment for all rug types.
- Use eco-friendly, pet-safe enzyme cleaners.
- Color-safe Stain Removal Techniques
- Protecting antique and hand-knotted rugs
- Get free pickup and delivery in Palm Beach.
- Satisfaction Guarantee for All Rug Cleaning
The Rugs We Treat
Not all rugs are created equal, and pet accidents affect different materials in unique ways. That’s why we customise our cleaning methods to suit:
- Wool Rugs
- Silk Rugs
- Persian Rugs
- Oriental Rugs (Chinese, Turkish, Afghan, and Indian)
- Antique Heirloom Rugs.
- Synthetic Rugs
- Flatweave Rugs (Kilim or Dhurrie)
- Our expertise enables us to handle even the most delicate or valuable rugs with extreme care.
Preventing Pet Accidents on Rugs
While we are always available to assist with deep cleaning, here are some practical tips to help Palm Beach pet owners protect their rugs from future accidents:
- Train pets to avoid rugs – Positive reinforcement to encourage them to use pet pads or go outdoors.
- Use rug pads – protect the underside from moisture penetration and make spills easier to clean up.
- Spot clean immediately – blot (do not rub) the area with a clean cloth and cool water, then contact a professional for a thorough cleaning.
- Avoid DIY chemicals – Store-bought sprays frequently contain bleaching agents, which can harm natural dyes.
Real Client Testimonials
“After our golden retriever had several accidents on our Persian rug, we were convinced it was ruined. Oriental Rug Care-Stuart completely restored it—no odour, no stains, and it looks vibrant again!”
— Nancy T. of Palm Beach Gardens
Serving All of Palm Beach with Pride
Our rug cleaning facility can handle rugs from homes, condos, and estates in Palm Beach and surrounding communities, including:
- West Palm Beach
- Palm beach gardens
- Jupiter
- Wellington
- Boynton Beach
- Lake Worth
- Delray Beach
Whether you have a recent accident or a long-term odour buildup, Oriental Rug Care-Stuart is your reliable partner for expert rug cleaning and odor removal.
Contact Us Today
Don’t let pet accidents reduce the value and beauty of your rugs. Restore them with expert care from Palm Beach’s leading specialists. Contact us now for a free inspection and estimate.
📞 Contact Oriental Rug Care in Stuart at (561) 353-0428 or via email at orientalrugcare22@gmail.com.
Can you remove old urine stains?
Older stains are more difficult to treat, but not impossible. Our enzymes and stain removers are designed to effectively remove even the most stubborn pet stains.
Is your process safe for pets and kids?
Absolutely. We use non-toxic, biodegradable materials that are safe for pets and children once the rug has dried.
How long does it take to clean a rug with pet damage?
Depending on the severity, most rugs can be cleaned and returned within 5-7 business days.